Collecting data for Web GUI 8.1 Installation

Resolving The Problem

Provide the following information:

1. Part number of the installer and filename of the tarball/zip file.

2. Full name/version of operating system


- uname -a



Take information from System Information.

3. Environment data



/bin/env | sort > env.txt
/usr/bin/locale > locale.txt
ulimit -a > ulimit.txt
df -h > df.txt
top -n 1 -b > top.txt



- Output of "set" command
- State amount of hard drive space available

4. Name/version of compression utility used

5. Username used to install Web GUI

6. Full command executed to install Web GUI

7. Outputs

- Console, errors

Provide errors displayed, if any.

- Versions



* Non-root install
/home/<username>/InstallationManager/eclipse/tools/imcl listInstalledPackages -features -long >> InstallManager_non_root_installed_software.txt

* root install
./imcl listInstalledPackages -features -long >> InstallManager_root_installed_software.txt



imcl.exe listInstalledPackages -features -long



- Screen shot of About page (Quetion mark (?) Icon at lower left corner after login)

- Install

./imcl exportInstallData outputFileName

where outputFileName is the zip file to be generated.

8. Logs


- JazzSM/ui/bin/consoleLogCollector.sh


- JazzSM\ui\bin\consoleLogCollector.bat

---

- <JazzSM>/ui/logs
- <IM_data>/logs
- <IM_data>/logs/ant

9. Files

- Copy of the response file used for silent install