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Collecting Data: Read first for OMNIbus 8.1 Probe Integrations on Windows

Question & Answer


Question

Read first : On OMNIbus 8.1, what information are required for troubleshooting probe problems on Windows?

Answer

Gather Netcool/OMNIbus version and the installed software on OMNIbus 8.1:


1. Output of following commands:



imcl.exe listInstalledPackages -features -long

2. Send a copy of following file:



install_files\InstallationManager\configuration\config.ini


Gather Probe Integrations information:

Please note: use of the listIU.cmd command to gather Netcool/OMNIbus version is for OMNIbus prior to 8.1. For 8.1 use the imcl.exe command from the first section of this technote (Gathering Netcool/OMNIbus version and the installed software on OMNIbus 8.1).

[{"Product":{"code":"SSSHTQ","label":"Tivoli Netcool\/OMNIbus"},"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Component":"--","Platform":[{"code":"PF033","label":"Windows"}],"Version":"8.1.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
17 June 2018

UID

swg21969661