IBM Support

Cognos Analytics cogconfig fonts are unreadable

Troubleshooting


Problem

Red Hat Enterprise Linux 7.4's cogconfig tool shows wierd font as per the image below

Cause

Red Hat Enterprise Linux 7.4's update removes all the old default fonts and replaces them with a new default font that doesn't work with the Java instance

Resolving The Problem

install any Type 1 or Truetype "Sans" font
- yum install xorg-x11-fonts-Type1

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF016","label":"Linux"}],"Version":"11.0.8;11.0.7;11.0.6;11.0.5;11.0.4;11.0.3;11.0.2;11.0.1","Edition":"All Editions","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg22011480