Troubleshooting
Problem
After performing CLI commands: []restart gui[] or []restart inspection-core[] You see the error: "There were problems restarting the inspection core. Please address these before doing anything"
Symptom
The inspection core is not started. STAPs are red in the STAP Status-Monitor report on the GUI System View page.
Cause
Restarting the inspection core when it is not already started results in this error.
Resolving The Problem
Use the "START" CLI command
start inspection-core
You should now be able to restart the gui or inspection-core if you wish .
If the inspection-core still fails to start please contact Technical Support for assistance
[{"Product":{"code":"SSMPHH","label":"IBM Security Guardium"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Guardium Database Activity Monitor","Platform":[{"code":"PF002","label":"AIX"},{"code":"PF035","label":"z\/OS"},{"code":"PF010","label":"HP-UX"},{"code":"PF016","label":"Linux"},{"code":"PF027","label":"Solaris"},{"code":"PF033","label":"Windows"}],"Version":"9.0;8.2;8.1;8.0.1;8.0","Edition":"","Line of Business":{"code":"LOB24","label":"Security Software"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21646365