IBM Support

CIMOM Server Does Not Stay Up and Running

Troubleshooting


Problem

This document describes an issue where the CIMOM server job (QUMECIMOM) starts and immediately ends with no errors in the joblog.

Environment

CIMOM server is required by ESA for collecting Inventory and it is a prerequisite product for ESA to work properly. 

5770-UME V1R3M0 is supported on IBM i V6R1 and V7R1
5770-UME V1R4M0 is supported on IBM i V6R1 and higher (Recommended)
The 5722-UME V1R2M0 that shipped with IBM i 6.1 will be updated to 5770-UME when 5770-UME is installed.

Resolving The Problem

STRTCPSVR *CIMOM results in a QUMECIMOM job, however, it ends with no errors in the joblog.
  • CIM Server enables the SSL connections by default. The CIM server checks for its private key and certificate during startup, and if either of those files does not exist, will create its private key and a self-signed 365 day certificate.
    If certificate is not valid, that could cause the issue. Review CIMOM server certificate for more information.
     
  • Additionally, an error may be displayed in the PegasusError.log for every attempt at starting CIMOM. File is located under /QOpenSys/QIBM/UserData/UME/Pegasus/logs directory.

    Potential errors posted are:
SEVERE  cimserver: PGS10033: The CIM Server is not started:          
PGS02206: The configuration property repositoryMigrationState is not recognized.    
                                                      
The repositoryMigrationState was listed as a property in the customer's cimserver_*.conf files.  
These files are located in directory path:   /QOpenSys/QIBM/UserData/UME/Pegasus

The repositoryMigrationState is not a valid property. 
 

If so, you can delete the two cimserver_*.conf files in directory /QOpenSys/QIBM/UserData/UME/Pegasus and restart CIMOM.
If above does not help to resolve, Collect logs for review of the problem:
  • Type CALL QP2TERM and run:
openssl x509 -in /QOpenSys/QIBM/UserData/UME/Pegasus/ssl/keystore/servercert.pem -noout -text
Wait until finish. Press F6 to print the screen
  • From same QP2TERM environment Run:
/QOpenSys/QIBM/ProdData/UME/Pegasus/bin/cimmedic.sh
Wait until finish. Then send the /tmp/UME/cimmedic.tar.Z created along with the spool of the screen.
Additional documentation:

[{"Type":"MASTER","Line of Business":{"code":"LOB57","label":"Power"},"Business Unit":{"code":"BU058","label":"IBM Infrastructure w\/TPS"},"Product":{"code":"SWG60","label":"IBM i"},"ARM Category":[{"code":"a8m0z0000000COrAAM","label":"CIMOM Server"}],"ARM Case Number":"","Platform":[{"code":"PF012","label":"IBM i"}],"Version":"All Versions"}]

Document Information

Modified date:
24 August 2021

UID

nas8N1011456