IBM Support

Chinese Windows NT fails to install with ServerGuide - Servers

Troubleshooting


Problem

Source RETAIN tip H175112 Symptom When installing the Chinese version of Microsoft Windows NT 4.0 with the ServerGuide Setup and Installation CD, version 6.0.7 (part number 33P2418), the system (after copying NT files to the hard disk drive a

Resolving The Problem

Source

RETAIN tip H175112

Symptom

When installing the Chinese version of Microsoft Windows NT 4.0 with the ServerGuide Setup & Installation CD, version 6.0.7 (part number 33P2418), the system (after copying NT files to the hard disk drive and rebooting) reports the following error:

setupdd.sys can't be installed.
Error code: 7
Installation can't be continued,
press any key to quit.

Affected configurations

The system may be any of the following IBM eServer xSeries servers:

  • An xSeries 370, type 8681, any model
  • An xSeries 360, type 8686, any model
  • An xSeries 342, type 8669, any model
  • An xSeries 340, type 8656, any model
  • An xSeries 330, type 8674, any model
  • An xSeries 330, type 8654, any model
  • An xSeries 300, type 8672, any model
  • An xSeries 250, type 8665, any model
  • An xSeries 240, type 8664, any model
  • An xSeries 232, type 8668, any model
  • An xSeries 230, type 8658, any model
  • An xSeries 220, type 8646, any model
  • An xSeries 220, type 8645, any model
  • An xSeries 200, type 8481, any model
  • An xSeries 200, type 8479, any model
  • An xSeries 200, type 8478, any model

The system may be any of the following IBM Netfinity servers:

  • A Netfinity 8500R server, type 8681, any model
  • A Netfinity 7600 server, type 8665, any model
  • A Netfinity 6000R server, type 8682, any model
  • A Netfinity 5600 server, type 8664, any model
  • A Netfinity 5100 server, type 8658, any model
  • A Netfinity 4500R server, type 8656, any model

The following network operating systems are affected:

  • Microsoft Windows NT Server 4.0.
  • Microsoft Windows NT Server, Enterprise Edition.

The system is being configured with either of the following:

  • ServerGuide versions 6.0.7
  • ServerGuide versions 6.0.7A

Solution

  • The behavior described above will be corrected in a future release of ServerGuide (6.0.8).
  • The target date for the release is scheduled for the second quarter of 2002.
  • It will be available from the ServerGuide Electronic fulfillment web page at the following URL: http://www-03.ibm.com/systems/management/serverguide/sub.html

Workaround

  • Do not use ServerGuide version 6.0.7 or 6.0.7A to install Chinese Windows NT.
  • Use the Custom Installation with Setup Diskettes method to install Chinese Windows NT on any of the listed servers.
  • Any of the necessary diskettes for LAN or DASD adapters can be made from either a ServerGuide 6.0.7 or 6.0.7A CD to assist with the installation.

Additional information

Additional information
 ServerGuide is applying an English file fix during the installation process, which is incompatible with Chinese Windows NT. There is no way for the user to prevent the file copy and thus both the "Custom Installation" or the "Replication Install" methods cannot be used with either the 6.0.7 or 6.0.7A ServerGuide CD. The "Custom Installation with Setup Diskettes" method does not perform the file copy and thus it should work for the customer.

Document Location

Worldwide

Operating System

System x:Windows NT

Older System x:Windows NT

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Document Information

Modified date:
28 January 2019

UID

ibm1MIGR-41765

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