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CDIS033E & CNCD022E when testing new server connection with SCC console

Troubleshooting


Problem

CDIS033E & CNCD022E when testing new server connection with SCC console

Symptom

Added a new server (C:D zOS node) to list of Connect:Direct servers via SCC console and clicked "Test Connection".

CDIS033E Error getting information from node: CNCD022E Error connecting to server. Server ID; NodeService Host Name: nnn.nnn.nnn.nnn API Port: null User ID: zos.user.id

Incorrect IP address / port has been specified.for the remote server node. Can be either the ip address or port that is incorrect (or both).

Error Message

CDIS033E Error getting information from node: CNCD022E Error connecting to server. Server ID; NodeService Host Name: nnn.nnn.nnn.nnn API Port: null User ID: zos.user.id

Resolving The Problem

Check the IP address and API port used by the C:D Node and correct the definition for this server in the SCC server connection definition .

[{"Product":{"code":"SS9GLA","label":"IBM Control Center"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"Not Applicable","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"All","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]

Historical Number

NFX10746

Product Synonym

[<p><b>]Severity[</b><p>];Normal

Document Information

Modified date:
17 December 2019

UID

swg21552904

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