Troubleshooting
Problem
This technote explains why accessing the IBM® Rational® ClearCase® Web interface from an Apache™ based Web server or the Rational Web Platform (RWP) results in a login failure along with steps to resolve the problem.
Symptom
One of the following errors results during login from the CCWeb interface that uses an Apache web server or RWP web server.
An error occurred while processing this request: Logon failure: the user has not been granted the requested logon type at this computer.
An error occurred while processing this request: Logon failure: unknown user name or bad password.
[{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"ClearCase Web (CCWeb)","Platform":[{"code":"PF033","label":"Windows"}],"Version":"7.0.1;7.0;2003.06.16","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}},{"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Business Unit":{"code":"BU048","label":"IBM Software"},"Component":"ClearCase Web (CCWeb)","Platform":[{"code":"","label":""}],"Version":"","Edition":"","Line of Business":{"code":"LOB77","label":"Automation Platform"}}]
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Document Information
Modified date:
16 June 2018
UID
swg21118553