Troubleshooting
Problem
I am not able to log in to the Remote Artifact Packages when using the Rhapsody Model Manager The links display, but when I right-click and select login nothing happens in the client and the resource does not log in. There are no error messages reported.
Cause
Try the following:
1. Verify the TLS settings within the designmanager.properties file and ensure it is set to version 1.2.
1. Verify the TLS settings within the designmanager.properties file and ensure it is set to version 1.2.
Uncomment the setting:
#SSLProtocol=TLSv1.2
#SSLProtocol=TLSv1.2
2. Within the rhapsody.ini file, there is a variable called JavaLocation which points to the Java jre. Please verify that this is set to the appropriate path. You can also try pointing to the jre provided by Oracle.
What is important is that you are using the 64-bit version of Rhapsody you need to use the 64-bit version of Java.
The same rule for the 32-bit version of Rhapsody; you need to use the 32-bit version of Java.
Document Location
Worldwide
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Document Information
Modified date:
27 May 2022
UID
ibm16235136