Troubleshooting
Problem
IBM Control Center, can not access Cognos report or Workspaces. Unable to perform an active Content Manager election on the local IP node. For more information, see the dispatcher and Content Manager detailed logs. Ensure that the local Content Manager service is started. com.cognos.pogo.bibus.CommandExecutionIOException: Failed to send HTTP request or read HTTP response
Symptom
DPR-CMI-4007 - Unable to perform an active Content Manager election on the local IP node.
For more information, see the dispatcher and Content Manager detailed logs.
Ensure that the local Content Manager service is started.
com.cognos.pogo.bibus.CommandExecutionIOException: Failed to send HTTP
request or read HTTP response
at com.cognos.pogo.bibus.BIBusCommand.handleDefaultException(BIBusCo
mmand.j ava:367)
at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:206)
at com.cognos.pogo.contentmanager.StandbyContentManagerElectionComma
nd.exec uteIfLocal(StandbyContentManagerElectionCommand.java:53)
at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.sendEl
ectComm and(ActiveCMControl.java:213)
at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startT
imer(Ac tiveCMControl.java:166)
at com.cognos.pogo.contentmanager.coordinator.ActiveCMControl.startu
pFindCM (ActiveCMControl.java:135)
at com.cognos.pogo.contentmanager.coordinator.RuntimeInfoPublishHand
ler.sta rt(RuntimeInfoPublishHandler.java:114)
at com.cognos.pogo.services.DefaultHandlerService.start(DefaultHandl
erServi ce.java:88)
at com.cognos.pogo.services.DispatcherServices.startInitialService(D
ispatch erServices.java:418)
at com.cognos.pogo.services.DispatcherServices.startInititalServices
(Dispat cherServices.java:404)
at com.cognos.pogo.transport.PogoServlet$PogoStartup.run(PogoServlet
.java:8 03)
at com.cognos.pogo.util.threads.SafeThread.safeRun(SafeThread.java:70)
at com.cognos.pogo.util.threads.SafeThread.run(SafeThread.java:61)
Caused by: java.io.IOException: Failed to send HTTP request or read HTTP response
at com.cognos.pogo.http.ServerConnection.executeMethod(ServerConnection.jav a:796)
at com.cognos.pogo.http.ServerConnection.sendRequest(ServerConnection.java: 252)
at com.cognos.pogo.bibus.BIBusCommand.sendRequest(BIBusCommand.java: 225)
at com.cognos.pogo.bibus.BIBusCommand.executeCommand(BIBusCommand.java:214)
at com.cognos.pogo.bibus.BIBusCommand.execute(BIBusCommand.java:200)
... 11 more
Caused by: java.net.ConnectException: Connection refused
Cause
TCP/IP error, Connection Refused
Environment
UNIX
Diagnosing The Problem
etc/hosts file
Resolving The Problem
Insure that the correct IP address associated with the DNS name for this UNIX Sever is in the etc/hosts file
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Document Information
Modified date:
17 December 2019
UID
swg21969074