Troubleshooting
Problem
When attempting to upload data from a file e.g. CSV, Excel, it fails with an error...
Symptom
{"msg":"MSR_GEN_0038 User does not have have capability: canUploadFiles"}
Cause
The /drivers subdirecory contained spurious files.
Resolving The Problem
The only files that should be contained in the /drivers subdirectory are the drivers.txt file and the jdbc drivers required to access the Cognos Analytics content store database and reporting databases.
[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
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Document Information
Modified date:
15 June 2018
UID
swg21998232