IBM Support

Attempt to click on a drill through in a pdf report in Internet Explorer gives an error: Page cannot be displayed.

Troubleshooting


Problem

Drill through reports do not work when run in PDF format. Clicking on the drill through link in Internet Explorer gives a ‘Page cannot be displayed’ error.

Resolving The Problem

Steps:

  1. Open IBM Cognos Configuration.
  2. Update the Gateway URI value with the fully qualified domain name.
  3. Save the settings and restart services.

[{"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Component":"--","Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"11.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
15 June 2018

UID

swg22011458

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