IBM Support

Assigning custom device name in MaaS360

Release Notes


Abstract

When a device is enrolled, MaaS360 uses the combination of username and device model number as a device name and displays the same in MaaS360 portal. For example, if the username is john doe and device model number is ONEPLUS A3003, MaaS360 assigns john doe-ONEPLUS A3003 as a device name by default. Administrators can assign a custom device name that makes it easier for them to identify the devices at a glance.

Content

Providing a custom device name during the enrollment

Administrators must enable the custom device name options in enrollment workflows to allow user/admin provisioning the devices into MaaS360 to assign a custom device name.

Device Owner enrollment

MaaS360 provides the following options in the Android Enterprise Device Owner enrollment workflow:
Field Device Name Description
Prompt for Device Name Custom device name + device model number Applicable for both Device Account and User Account DO enrollments. Device name takes precedence over asset number.
Prompt for Asset Number Asset number + device model number Applicable only for Device Account DO enrollment. If neither asset number or device name is provided, username + device model number is used.

Note: Supported on Device Owner enrollments: QR code, Zero-touch, and Knox Mobile Enrollment program.

Device name_asset name

Administrators can assign device CSN + Device model number as a device name by passing additional attributes to the enrollment configuration (JSON) file in the form of key-value pairs. For more information, see https://www.ibm.com/support/pages/node/6327331

Note: If the device CSN attribute is added, the order of precedence for device name is custom device name > asset name > device CSN > username.

Device Admin enrollment

MaaS360 provides the following options in the Device Admin bulk enrollment workflow:

Field Device Name Description
Prompt for Device Name Custom device name + device model number Applicable for Device Admin bulk enrollments.

Device name AD

Providing a custom device name after the enrollment

Administrators can use the device-level action Set Device Name to change the name of the enrolled Android devices.

Note: Supported on Android devices enrolled in both MDM and Android Enterprise.

Set device name after enrollment

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Document Information

Modified date:
11 September 2020

UID

ibm15737563

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