APAR status
Closed as fixed if next.
Error description
Problem description: ---- after a long struggle we managed to install FP3 on DEV system. Today we applied hte FP3 to INT environment and got tuck with another error. Deployment service installation worked fine, but during job-update procedure on central server the installation failed during provisioning of OrchestratorEAR.ear. We can see that installer tries to to stop BPM, but that seems to fail. Later it executes wsadmin script to provision the EAR and that fails. [2016-06-01 08:37:12,785] sihcocentral.ncaop.net * ruby_block[restart bpm-server before installing orchestrationear] action runESC[0mESC[32m [2016-06-01 08:37:12,786] sihcocentral.ncaop.net - execute the ruby block restart bpm-server before installing orchestrationearESC[0m [2016-06-01 08:37:12,786] sihcocentral.ncaop.net ESC[0m [2016-06-01 09:04:27,863] sihcocentral.ncaop.net * execute[install OrchestratorEAR] action runESC[0mESC[0m [2016-06-01 09:04:27,863] sihcocentral.ncaop.net ---- Update from BPM team: - The following SQL query displays all process instances grouped by process instance state: ------------------------------- select substr(snap.name,1,50) as "name", bpd.snapshot_id as "snapshot id", substr(code.NAME,1,20) as "status", count(bpd.EXECUTION_STATUS) as "number of instances" from LSW_BPD_INSTANCE bpd left outer join lsw_bpd_status_codes code on code.STATUS_ID = bpd.execution_status left outer join lsw_snapshot snap on bpd.snapshot_id = snap.snapshot_id group by snap.name, bpd.snapshot_id, code.NAME order by snap.name, bpd.snapshot_id, code.NAME with ur; ------------------------------- - The following Knowledge Center page explains similar REST API queries: http://www.ibm.com/support/knowledgecenter/SSFPJS_8.5.6/com.ibm . wbpm.ref .doc/rest/bpmrest/rest_bpm_wle_v1_processes_search_get.htm -> set 'statusFilter=Active' to retrieve only the currently active instances.
Local fix
no workaround
Problem summary
The document update is required clarifying that the BPM tasks must be closed before upgrade.
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
ZZ00583
Reported component name
SMRTCLOUD ORCHS
Reported component ID
5725H2800
Reported release
240
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2016-06-16
Closed date
2017-04-17
Last modified date
2017-04-17
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
R240 PSY
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SS4KMC","label":"IBM SmartCloud Orchestrator"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"240","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
17 April 2017