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RS03308: SYNCHRONIZATION ERROR IF PROXY TABLE HAS DATA.

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You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • The customer database has entries in the proxy database that
    have persisted possibly due to a failed synchronization in the
    past.
    
    When trying to publish something that is named in this table,
    there is a synchronization error.
    
    Caused by:
    
    ilog.rules.teamserver.model.impl.IlrAbstractCachingSession.getEl
    ementDetails line 86
    
    ilog.rules.teamserver.model.impl.IlrAbstractSession.getElementDe
    tails line 1116
    
    ilog.rules.teamserver.brm.impl.IlrBOMEntryImpl.getProjectInfo
    line 116
    
    ilog.rules.teamserver.model.dataaccess.DataProvider.resolveProxi
    es line 954
    
    ilog.rules.teamserver.model.dataaccess.DataProvider.commitTransa
    ction line 596
    
    ilog.rules.teamserver.model.dataaccess.DataProvider.commitTransa
    ction line 488
    
    ilog.rules.model.dataaccess.RuleModelDataAccess.saveData line
    366
    
    ilog.rules.model.dataaccess.RuleModelDataAccess.publish line 621
    
    ...
    
    ilog.rules.teamserver.web.servlets.RtsSyncServlet.doPost line
    203
    
    ...
    
    com.ibm.ws.util.ThreadPool$Worker.run line 1892
    
    </comm:Log>
    
    
    <comm:Error>&lt;brms-msg-code&gt;Synchronization.NullPointerExce
    ption&lt;brms-msg-code&gt;Exception caught processing
    publish.</comm:Error>
    
       <comm:Info Key="postProcess">
    
           <Value>Processed message PublishRequest in
    2273ms.</Value>
    
       </comm:Info>
    
    </sync:PublishResponse>
    

Local fix

  • n/a
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED:                                              *
    * users synchronizing from rule designer                       *
    ****************************************************************
    * PROBLEM DESCRIPTION:                                         *
    * The user database has entries in the proxy database that     *
    * have persisted possibly due to a failed synchronization in   *
    * the past.                                                    *
    *                                                              *
    * When trying to publish something that is named in this       *
    * table, there is a synchronization error.                     *
    *                                                              *
    * Caused by:                                                   *
    *                                                              *
    * ilog.rules.teamserver.model.impl.IlrAbstractCachingSession.g *
    * etElementDetails line 86                                     *
    *                                                              *
    * ilog.rules.teamserver.model.impl.IlrAbstractSession.getEleme *
    * ntDetails line 1116                                          *
    *                                                              *
    * ilog.rules.teamserver.brm.impl.IlrBOMEntryImpl.getProjectInf *
    * o line 116                                                   *
    *                                                              *
    * ilog.rules.teamserver.model.dataaccess.DataProvider.resolveP *
    * roxies line 954                                              *
    *                                                              *
    * ilog.rules.teamserver.model.dataaccess.DataProvider.commitTr *
    * ansaction line 596                                           *
    *                                                              *
    * ilog.rules.teamserver.model.dataaccess.DataProvider.commitTr *
    * ansaction line 488                                           *
    *                                                              *
    * ilog.rules.model.dataaccess.RuleModelDataAccess.saveData     *
    * line 366                                                     *
    *                                                              *
    * ilog.rules.model.dataaccess.RuleModelDataAccess.publish line *
    * 621                                                          *
    *                                                              *
    * ...                                                          *
    *                                                              *
    * ilog.rules.teamserver.web.servlets.RtsSyncServlet.doPost     *
    * line 203                                                     *
    *                                                              *
    * ...                                                          *
    *                                                              *
    * com.ibm.ws.util.ThreadPool$Worker.run line 1892              *
    *                                                              *
    * </comm:Log>                                                  *
    *                                                              *
    *                                                              *
    * <comm:Error>&lt;brms-msg-code&gt;Synchronization.NullPointer *
    * Exception&lt;brms-msg-code&gt;Exception caught processing    *
    * publish.</comm:Error>                                        *
    *                                                              *
    *    <comm:Info Key="postProcess">                             *
    *                                                              *
    *        <Value>Processed message PublishRequest in            *
    * 2273ms.</Value>                                              *
    *                                                              *
    *    </comm:Info>                                              *
    *                                                              *
    * </sync:PublishResponse>                                      *
    ****************************************************************
    * RECOMMENDATION:                                              *
    ****************************************************************
    

Problem conclusion

  • the code is fixed
    

Temporary fix

Comments

APAR Information

  • APAR number

    RS03308

  • Reported component name

    WS DECISION CTR

  • Reported component ID

    5725B6900

  • Reported release

    881

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt / Xsystem

  • Submitted date

    2019-03-05

  • Closed date

    2019-03-14

  • Last modified date

    2019-03-14

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

Fix information

  • Fixed component name

    WS DECISION CTR

  • Fixed component ID

    5725B6900

Applicable component levels

  • R881 PSY

       UP

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSQP76","label":"IBM Operational Decision Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"881","Line of Business":{"code":"LOB45","label":"Automation"}}]

Document Information

Modified date:
03 November 2021