RS03254: LONG RESPONSE TIME WHEN EXPORTING DECISION TABLE TO EXCEL FROM THE BUSINESS CONSOLE

Operational Decision Manager V8.8.1.4 Fix Pack

APAR status

• Closed as program error.

Error description

• When doing decision table export to Excel from the business
  console, response time may be upward of 15 minutes for download
  dialog box to show up after clicking export. This is
  especially an issue for on cloud customers who have a timeout
  limit of 2 minutes before an error is thrown (by the BPM
  platform)
  

Local fix

• Append empty rows to the decision table, so that total number
  of rows is greater than 500.
  

Problem summary

• ****************************************************************
  * USERS AFFECTED:                                              *
  * Business users exporting a decision table to Excel           *
  ****************************************************************
  * PROBLEM DESCRIPTION:                                         *
  * the export feature is trying to resize the  columns in the   *
  * excel table generated, when there is a large number of       *
  * columns and rows this process can take a very long time.     *
  ****************************************************************
  * RECOMMENDATION:                                              *
  * the resizing is disabled when there is more than 500 rows,   *
  * add empty rows to reach this number and avoid the issue.     *
  ****************************************************************
  

Problem conclusion

• the code is fixed
  

Temporary fix

Comments

APAR Information

• APAR is sysrouted FROM one or more of the following:

• APAR is sysrouted TO one or more of the following:

Fix information

• Fixed component name

  WS DECISION CTR

• Fixed component ID

  5725B6900

Applicable component levels

• R892 PSY

     UP