IBM Support

PO08825: JSP NULLPOINTEREXCEPTION ERROR APPEARING IN ENTERPRISE INSIGHTS ANALYSIS

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as fixed if next.

Error description

  • Customer is experiencing an issue where the JSP code that does
not seem to be handling null checking correctly. JSP
NullPointerException consistently appears throughout the
logs.

Console Log contains the following
errors:

Console.log

[ERROR ] SRVE0315E: An exception
occurred: java.lang.Throwable: java.lang.NullPointerException

at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(WebApp.ja
va:5026)
 at [internal classes]
Caused by:
java.lang.NullPointerException
 at
com.ibm._jsp._login._jspService(_login.java:101)
 at com.ibm.ws.
jsp.runtime.HttpJspBase.service(HttpJspBase.java:100)
 at
[internal classes]
 at com.i2group.disco.common.filter.internal.
ForwardURLFilter.doFilter(ForwardURLFilter.java:37)
 at com.ibm.
ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInst
anceWrapper.java:201)
 at [internal classes]
 at com.i2group.dis
co.common.filter.internal.JSPConfigFilter.doFilter(JSPConfigFilt
er.java:55)
 at com.ibm.ws.webcontainer.filter.FilterInstanceWra
pper.doFilter(FilterInstanceWrapper.java:201)
 at [internal
classes]
 at com.i2group.disco.common.rest.internal.LoggingConte
xtServletFilter.doFilter(LoggingContextServletFilter.java:120)

at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter
(FilterInstanceWrapper.java:201)
 ... 1 more
[ERROR ]
SRVE0777E: Exception thrown by application class 'com.ibm._jsp._
login._jspService:101'
java.lang.NullPointerException
 at
com.ibm._jsp._login._jspService(_login.java:101)
 at com.ibm.ws.
jsp.runtime.HttpJspBase.service(HttpJspBase.java:100)
 at
[internal classes]
 at com.i2group.disco.common.filter.internal.
ForwardURLFilter.doFilter(ForwardURLFilter.java:37)
 at com.ibm.
ws.webcontainer.filter.FilterInstanceWrapper.doFilter(FilterInst
anceWrapper.java:201)
 at [internal classes]
 at com.i2group.dis
co.common.filter.internal.JSPConfigFilter.doFilter(JSPConfigFilt
er.java:55)
 at com.ibm.ws.webcontainer.filter.FilterInstanceWra
pper.doFilter(FilterInstanceWrapper.java:201)
 at [internal
classes]
 at com.i2group.disco.common.rest.internal.LoggingConte
xtServletFilter.doFilter(LoggingContextServletFilter.java:120)

at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter
(FilterInstanceWrapper.java:201)
 at [internal classes]


The
Message.log contains the following information:

[5/28/20
12:50:49:391 EDT] 0000018b com.ibm.ws.webcontainer.webapp E
SRVE0315E: An exception occurred: java.lang.Throwable:
java.lang.NullPointerException
 at com.ibm.ws.webcontainer.webap
p.WebApp.handleRequest(WebApp.java:5026)
 at com.ibm.ws.webconta
iner.osgi.DynamicVirtualHost$2.handleRequest(DynamicVirtualHost.
java:314)
 at com.ibm.ws.webcontainer.WebContainer.handleRequest
(WebContainer.java:992)
 at com.ibm.ws.webcontainer.osgi.Dynamic
VirtualHost$2.run(DynamicVirtualHost.java:279)
 at com.ibm.ws.ht
tp.dispatcher.internal.channel.HttpDispatcherLink$TaskWrapper.ru
n(HttpDispatcherLink.java:1047)
 at com.ibm.ws.http.dispatcher.i
nternal.channel.HttpDispatcherLink.wrapHandlerAndExecute(HttpDis
patcherLink.java:417)
 at com.ibm.ws.http.dispatcher.internal.ch
annel.HttpDispatcherLink.ready(HttpDispatcherLink.java:376)
 at
com.ibm.ws.http.channel.internal.inbound.HttpInboundLink.handleD
iscrimination(HttpInboundLink.java:532)
 at com.ibm.ws.http.chan
nel.internal.inbound.HttpInboundLink.handleNewRequest(HttpInboun
dLink.java:466)
 at com.ibm.ws.http.channel.internal.inbound.Htt
pInboundLink.processRequest(HttpInboundLink.java:331)
 at com.ib
m.ws.http.channel.internal.inbound.HttpInboundLink.ready(HttpInb
oundLink.java:302)
 at com.ibm.ws.tcpchannel.internal.NewConnect
ionInitialReadCallback.sendToDiscriminators(NewConnectionInitial
ReadCallback.java:165)
 at com.ibm.ws.tcpchannel.internal.NewCon
nectionInitialReadCallback.complete(NewConnectionInitialReadCall
back.java:74)
 at com.ibm.ws.tcpchannel.internal.WorkQueueManage
r.requestComplete(WorkQueueManager.java:501)
 at com.ibm.ws.tcpc
hannel.internal.WorkQueueManager.attemptIO(WorkQueueManager.java
:571)
 at com.ibm.ws.tcpchannel.internal.WorkQueueManager.worker
Run(WorkQueueManager.java:926)
 at com.ibm.ws.tcpchannel.interna
l.WorkQueueManager$Worker.run(WorkQueueManager.java:1015)
 at co
m.ibm.ws.threading.internal.ExecutorServiceImpl$RunnableWrapper.
run(ExecutorServiceImpl.java:239)
 at java.util.concurrent.Threa
dPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
 at java.u
til.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.
java:624)
 at java.lang.Thread.run(Thread.java:748)
Caused by:
java.lang.NullPointerException
 at
com.ibm._jsp._login._jspService(_login.java:101)
 at com.ibm.ws.
jsp.runtime.HttpJspBase.service(HttpJspBase.java:100)
 at
javax.servlet.http.HttpServlet.service(HttpServlet.java:790)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(Servle
tWrapper.java:1255)

[5/28/20 12:50:53:441 EDT] 00000065
com.ibm.ws.webcontainer.util.ApplicationErrorUtils E SRVE0777E:
Exception thrown by application class 'com.ibm._jsp._login._jspS
ervice:101'
java.lang.NullPointerException
 at
com.ibm._jsp._login._jspService(_login.java:101)
 at com.ibm.ws.
jsp.runtime.HttpJspBase.service(HttpJspBase.java:100)
 at
javax.servlet.http.HttpServlet.service(HttpServlet.java:790)

at com.ibm.ws.webcontainer.servlet.ServletWrapper.service(Servle
tWrapper.java:1255)
 at com.ibm.ws.webcontainer.servlet.ServletW
rapper.handleRequest(ServletWrapper.java:743)
 at com.ibm.ws.web
container.servlet.ServletWrapper.handleRequest(ServletWrapper.ja
va:440)
 at com.ibm.wsspi.webcontainer.servlet.GenericServletWra
pper.handleRequest(GenericServletWrapper.java:118)
 at com.ibm.w
s.jsp.webcontainerext.AbstractJSPExtensionServletWrapper.handleR
equest(AbstractJSPExtensionServletWrapper.java:207)
 at com.ibm.
ws.webcontainer.filter.WebAppFilterChain.invokeTarget(WebAppFilt
erChain.java:182)
 at com.ibm.ws.webcontainer.filter.WebAppFilte
rChain.doFilter(WebAppFilterChain.java:78)
 at com.ibm.ws.webcon
tainer.filter.WebAppFilterManager.doFilter(WebAppFilterManager.j
ava:996)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.
invokeFilters(WebAppFilterManager.java:1134)
 at com.ibm.ws.webc
ontainer.filter.WebAppFilterManager.invokeFilters(WebAppFilterMa
nager.java:1005)
 at com.ibm.ws.webcontainer.webapp.WebAppReques
tDispatcher.dispatch(WebAppRequestDispatcher.java:1410)
 at com.
ibm.ws.webcontainer.webapp.WebAppRequestDispatcher.forward(WebAp
pRequestDispatcher.java:171)
 at com.i2group.disco.common.filter
.internal.ForwardURLFilter.doFilter(ForwardURLFilter.java:37)

at com.ibm.ws.webcontainer.filter.FilterInstanceWrapper.doFilter
(FilterInstanceWrapper.java:201)
 at com.ibm.ws.webcontainer.fil
ter.WebAppFilterChain.doFilter(WebAppFilterChain.java:90)
 at co
m.i2group.disco.common.filter.internal.JSPConfigFilter.doFilter(
JSPConfigFilter.java:55)
 at com.ibm.ws.webcontainer.filter.Filt
erInstanceWrapper.doFilter(FilterInstanceWrapper.java:201)
 at c
om.ibm.ws.webcontainer.filter.WebAppFilterChain.doFilter(WebAppF
ilterChain.java:90)
 at com.i2group.disco.common.rest.internal.L
oggingContextServletFilter.doFilter(LoggingContextServletFilter.
java:120)
 at com.ibm.ws.webcontainer.filter.FilterInstanceWrapp
er.doFilter(FilterInstanceWrapper.java:201)
 at com.ibm.ws.webco
ntainer.filter.WebAppFilterChain.doFilter(WebAppFilterChain.java
:90)
 at com.ibm.ws.webcontainer.filter.WebAppFilterManager.doFi
lter(WebAppFilterManager.java:996)
 at com.ibm.ws.webcontainer.f
ilter.WebAppFilterManager.invokeFilters(WebAppFilterManager.java
:1134)
 at com.ibm.ws.webcontainer.webapp.WebApp.handleRequest(W
ebApp.java:4968)
 at com.ibm.ws.webcontainer.osgi.DynamicVirtual
Host$2.handleRequest(DynamicVirtualHost.java:314)

Local fix

  • 



Problem summary


    

  • This fix will be available in the next release of EIA v2.3.4

    



Problem conclusion


    

  • 



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PO08825
    • 

  • Reported component name
    I2 ENT INS ANAL
    • 

  • Reported component ID
    5725G2300
    • 

  • Reported release
    230
    • 

  • Status
    CLOSED  FIN
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt / Xsystem
    • 

  • Submitted date
    2020-06-04
    • 

  • Closed date
    2020-11-16
    • 

  • Last modified date
    2020-11-16
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    



Applicable component levels


    








      
              
                            

              

              [{"Line of Business":{"code":"LOB24","label":"Security Software"},"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSXVXZ","label":"IBM i2 Enterprise Insight Analysis"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"230"}]
              

                                                                    

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            17 November 2020
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
Page Feedback