APAR status
Closed as program error.
Error description
Excessive Close_Waits on Content Manager. The customer is seeing hundreds of these netstat CLOSE_WAIT port status states. Observed similar behavior in house Cognos 10.2.1 single server installation of only Content Manager service enabled. New socket connections get opened all the time from / to dynamic ports. In my environment, where socket wait time is set for seconds, the number of connections to / from the dispatcher port grows up to 85-87 within minutes and then stays stable. There is also a number of connections in CLOSE_WAIT state. Tested in 10.1.1 environment. The number of connections grows and gets stable around 21-23. No connections in CLOSE_WAIT state.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack * * 2 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM95911
Reported component name
COG CONNECTION
Reported component ID
5724W12CC
Reported release
A21
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-08-27
Closed date
2014-01-31
Last modified date
2014-01-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG CONNECTION
Fixed component ID
5724W12CC
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A21","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
31 January 2014