APAR status
Closed as program error.
Error description
When a customer runs a report interactively, and then clicks the link to "select a delivery method", we get two entries in Cognos Administration for this activity. The report is listed as running under "Background Activities", and there is a "Preview" listed as running under "Interactive Activities". The "Preview" entry hangs around, and the BIBus process that it says it's running goes to 100% CPU just like the BIBus process that is handling the background report. The "Preview" BIBus process finishes using CPU, then the report finishes using CPU and the report is complete. This is a problem because whenever a customer runs a report this way, it ends up using twice the CPU resources, BIBus connections, etc
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2.1 Fix Pack * * 6 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
A fix for this APAR is targeted for IBM Cognos Business Intelligence 10.2.1 Fix Pack 6 The Fix Pack Release Schedule can be found at www-01.ibm.com/software/analytics/cognos/support/fixpacks.html
APAR Information
APAR number
PM94221
Reported component name
COG CONNECTION
Reported component ID
5724W12CC
Reported release
A20
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-07-31
Closed date
2015-03-16
Last modified date
2015-03-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG CONNECTION
Fixed component ID
5724W12CC
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A20","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
16 March 2015