APAR status
Closed as Permanent restriction.
Error description
You may notice errors like these in the error log on an IBM Rational ClearCase 8.x WAN Server even when the ClearCase-ClearQuest UCM integration is not being used. Mon 08 Jul 2013 01:42:13 PM EDT. host 'server', pid 18782, user 'user1' Internal Error detected in '/vobs/atria/lib/squid/ad/lib/squid_cq_credential.cxx' line 877 CCRC WAN Server: Error: Unexpected error. This is due to a product defect where a check is performed for the integration, and that check does not need to run since the integration is not in use. The WAN Server silently logs an error; clients are not affected and the operation succeeds. Steps to reproduce: 1. Join a UCM project that is not ClearQuest-enabled from ClearTeam Explorer using a web view. 2. In the web view, create a new activity and make it the current activity. The icon for this is just to the right of the current selected activity. You can also perform an operation such as checkin, checkout or add to source control and create a new activity during the process. Workarounds: None. The error is harmless and may be ignored.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of the IBM Rational ClearCase 8.x WAN Server. * **************************************************************** * PROBLEM DESCRIPTION: * * Internal errors in the error log on an IBM Rational * * ClearCase 8.x WAN Server. * **************************************************************** * RECOMMENDATION: * ****************************************************************
Problem conclusion
Please see technote http://www.ibm.com/support/docview.wss?uid=swg21700120
Temporary fix
Comments
APAR Information
APAR number
PM92521
Reported component name
CLEARCASE WIN
Reported component ID
5724G2900
Reported release
800
Status
CLOSED PRS
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-07-08
Closed date
2015-06-25
Last modified date
2015-06-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.0","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
25 June 2015