Fixes are available
Rational ClearQuest Fix Pack 07 (8.0.0.7) for 8.0
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
On Firefox ESR v. 17.0.5, ?the scrolling through reference_list records on a record form is very slow using the mouse wheel. Steps to reproduce: 1- On CQWeb client with SAMPL DefectTracking schema; add to a Defect record a number of Customer records to allow the horizontal bar to appear. 2- Save the Defect record. 3- Go to the tab: Customer and scroll down the list with mouse wheel. Expected behavior; scrolling in normal speed. Observed behavior; scrolling is very slow. This behavior does not occur on IE browser or CQ thick clients! Problem does not occur on pre-FF version 17.0.5 Current workaround is to run the Firefox browser in the IE mode.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** When using ClearQuest Web with a FireFox browser, scrolling through reference_list fields on a record form is very slow if you are using the mouse wheel.
Problem conclusion
A fix is available in ClearQuest 8.0.0.7.
Temporary fix
Comments
APAR Information
APAR number
PM86720
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
800
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2013-04-10
Closed date
2013-06-27
Last modified date
2013-06-27
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R800 PSN
UP
Document Information
Modified date:
27 June 2013