APAR status
Closed as program error.
Error description
Client has noticed that when installing OpenPages 6.2 on AIX if the OpenPagesAdministrator userid cannot be encrypted the pop-up error message that appears has the word 'password' spelt wrong. Error message is: Error occurred when encrypting user paswords. (Title bar) Error occurred when encrypting user paswords. An error occurred when encrypting user passwords with the 3DES encryption algorithm. Please refer to the installation log files for more details. User passwords will still be encrypted using OpenPages OP-Custom encryption algorithm.
Local fix
Problem summary
*************************************************************** * USERS AFFECTED: OpenPages 6.2 Administrator *************************************************************** *PROBLEM DESCRIPTION: When installing OpenPages 6.2, if the * Administrator userid cannot be encrypted, a pop-up error * message is displayed with ?password? spelled incorrectly. *************************************************************** * RECOMMENDATION: Customers should download OpenPages 7.0 * from Passport Advantage. See the following document for * details on obtaining 7.0. * http://www.ibm.com/support/docview.wss?uid=swg24034983 ***************************************************************
Problem conclusion
The spelling mistake has been correct in the 7.0 installer.
Temporary fix
Comments
APAR Information
APAR number
PM85036
Reported component name
OPENPAGES FCM
Reported component ID
5725D51FC
Reported release
601
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt / Xsystem
Submitted date
2013-03-18
Closed date
2013-12-20
Last modified date
2013-12-20
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
OPENPAGES FCM
Fixed component ID
5725D51FC
Applicable component levels
R700 PSY
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSC8G6Z","label":"Financial Controls Management"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"601","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
20 December 2013