APAR status
Closed as fixed if next.
Error description
The customer experiences slow HTTPS traffic for CMS when calling within .net code.?They confirmed that:? HTTP traffic is ok for either CMS or Cognos Connection? HTTPS traffic is ok for Cognos Connection? HTTPS traffic is ok for CMS working in IE? HTTPS traffic is slow for CMS when calling within .net code?The call from .NET app takes ~ 4 mins to return.?We could not reproduce the problem in house using the CMS .NET ExecuteReports sample. Our SSL setup worked fine.??We have obtained RDS and pogo logs files from the customer. The latest files sent on Dec 14 show a call to RDS at 21:45:21.805 (cogserver.log) and subsequent "Connection reset" failure from RDS at 21:47:34.391.??The customer is desperate to understand why a call to 'pagedReportData' takes around 4 mins to return a result.?
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh * * Pack 1 or IBM Cognos Business Intelligence 10.1.1 Fix Pack 3 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PM79503
Reported component name
COG SOFT DEV KI
Reported component ID
5724W12SK
Reported release
A11
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-12-19
Closed date
2013-06-11
Last modified date
2013-12-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWX","label":"Software Development Kit (SDK) v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
16 December 2013