IBM Support

PM77412: TM1 Server crash when connecting with Cognos Insight

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APAR status

  • Closed as program error.

Error description

  • CX 10.1 - TM1 Server crash when connecting with Cognos Insight
or Business insight advance.  When connecting TM1 using cognos
insight or Business insight, TM1 server (tm1sd.exe) crashing.
Insight show an error message and the TM1 server crashes with
error  "TM1.Cube TM1CubeImpl::GetRTreeNodePool: Illegal call on
versioned cube 0x00000000060FF010 (PNL)"

Local fix

  • 



Problem summary


    

  • ****************************************************************
* USERS AFFECTED:                                              *
* All Users                                                    *
****************************************************************
* PROBLEM DESCRIPTION:                                         *
* See error description.                                       *
****************************************************************
* RECOMMENDATION:                                              *
* Upgrade to IBM Cognos Express 10.1 FP1 or IBM Cognos Express *
* 10.2 Refresh Pack 1                                          *
****************************************************************

    



Problem conclusion


    

  • Code Fix

    



Temporary fix


    

  • 



Comments


    

  • 



APAR Information




    

  • APAR number
    PM77412
    • 

  • Reported component name
    CX ANALYTIC SVR
    • 

  • Reported component ID
    5724Y13XS
    • 

  • Reported release
    A10
    • 

  • Status
    CLOSED  PER
    • 

  • PE
    NoPE
    • 

  • HIPER
    NoHIPER
    • 

  • Special Attention
    NoSpecatt
    • 

  • Submitted date
    2012-11-20
    • 

  • Closed date
    2013-10-15
    • 

  • Last modified date
    2013-10-15
    • 





    

  • APAR is sysrouted FROM one or more of the following:
    

    • 

  • APAR is sysrouted TO one or more of the following:
    

    • 



Fix information


    

  • Fixed component name
    CX ANALYTIC SVR
    • 

  • Fixed component ID
    5724Y13XS
    • 



Applicable component levels


    

  • RA21  PSN
       UP
    • 








      
              
                            

              

              [{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSTSF6","label":"IBM Cognos Analytics"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
              

                          

          
 
        

      

    

      

        

          

            
Document Information


            

            


                        

            Modified date:
            

            17 November 2022
            

            
                      

        


        

        


      

    

  



    

  

  
    
            

          
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