APAR status
Closed as program error.
Error description
Within the Citrix environment when drilling up and down an Active Form in Excel 2010 the following error is raised: ??Microsoft Excel error: The Clipboard cannot be emptied. Another program might be using the Clipboard.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos TM1 9.5.2 FP3 or 10.1.1 FP1 * ****************************************************************
Problem conclusion
We have added code that should suppress the Microsoft "The Clipboard can not be emptied" error message from appearing in many cases. While this fix should significantly reduce the occurrences of this error message, it is possible that the error message may still happen on occasion.
Temporary fix
Comments
APAR Information
APAR number
PM77007
Reported component name
TM1 PERSPECTIVE
Reported component ID
5724W49PE
Reported release
952
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-11-13
Closed date
2012-12-14
Last modified date
2013-03-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TM1 PERSPECTIVE
Fixed component ID
5724W49PE
Applicable component levels
R952 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.5.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
21 September 2021