Fixes are available
Rational Synergy Fix Pack 3 (7.2.0.3) for 7.2
Rational Synergy Fix Pack 6 (7.2.0.6) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.6
Rational Synergy Interim Fix 2 for 7.2.0.6
Rational Synergy Fix Pack 7 (7.2.0.7) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.7
Rational Synergy Interim Fix 2 for 7.2.0.7
Rational Synergy Interim Fix 3 for 7.2.0.7
APAR status
Closed as program error.
Error description
This problem can be reproduced with the following config: Linux server with Synergy 7.2.0.2 or 7.2.0.2.001 Windows 7 client. Windows directory shared from a windows 2003 server. On the windows 2003 server create a directory. -Set its security to Everyone: Full Controll. -Share that directory on the network to Everyone: Full Controll. On the windows 7 client, map the windows 2003 share to the disk Z: 1) Start a Synergy session on the windows 7 client. Create a default task Create a project, named in this example, to: shared01 Set its purpose to Shared Development. Set it workarea to the mapped network drive: z:\ccm_wa 2) Create a new object in version 1: 'shared01.doc' Check its Permissions: z:\ccm_wa\shared01-1\shared01\shared01.doc Everyone:(ID)F BUILTIN\Users:(ID)F BUILTIN\Administrators:(ID)F NT AUTHORITY\SYSTEM:(ID)F 3) Checkin the object shared01.doc Check its permissions: z:\ccm_wa\shared01-1\shared01\shared01.doc MACHINE\XXX:F BUILTIN\Users:R 4) Checkout a new version (version 2) of 'shared01.doc' Check its permissions: z:\ccm_wa\shared01-1\shared01\shared01.doc MACHINE\XXX:F BUILTIN\Users:R The check out happened with an error. Here is the user's log: ### User XXX on database /usr/local/ccm/ccmdb/test720 using server http://MACHINE:8472 Completed Task 93: New Task for XXX. Created Task 95: New Task for XXX Create Project shared01-1 Setting path for work area of 'shared01-1' to 'z:/ccm_wa'... Saved work area options for project: 'shared01-1' Setting path for work area of 'shared01-1' to 'z:/ccm_wa/shared01-1'... Saved work area options for project: 'shared01-1' Created File shared01.doc-1 Completed Task 95: New Task for XXX. Created Task 96: New Task for XXX --- Begin Error Reporting --- CRCCM0056: The object's source attribute cannot be updated. Added 'release' attribute with value '1.0' to object shared01.doc-2:binary:1 Associated object shared01.doc-2:binary:1 with task 96. Cannot create file in project shared01 for object shared01.doc (Permission denied). z:\ccm_wa\shared01-1\shared01\shared01.doc (Access is denied.) Recommendation: Make sure the object you are trying to update is in a writable state. --- End Error Reporting --- ### 5) Check in again the version 2 of 'shared01.doc' Check its permissions: z:\ccm_wa\shared01-1\shared01\shared01.doc MACHINE\XXX:F BUILTIN\Users:R Checkout the version 3 of shared01.doc' Check its permissions: z:\ccm_wa\shared01-1\shared01\shared01.doc MACHINE\XXX:F BUILTIN\Users:R And once again there is the same error message: ### User XXX on database /usr/local/ccm/ccmdb/test720 using server http://MACHINE:8472 Completed Task 93: New Task for XXX. Created Task 95: New Task for XXX Create Project shared01-1 Setting path for work area of 'shared01-1' to 'z:/ccm_wa'... Saved work area options for project: 'shared01-1' Setting path for work area of 'shared01-1' to 'z:/ccm_wa/shared01-1'... Saved work area options for project: 'shared01-1' Created File shared01.doc-1 Completed Task 95: New Task for XXX. Created Task 96: New Task for XXX --- Begin Error Reporting --- CRCCM0056: The object's source attribute cannot be updated. Added 'release' attribute with value '1.0' to object shared01.doc-2:binary:1 Associated object shared01.doc-2:binary:1 with task 96. Cannot create file in project shared01 for object shared01.doc (Permission denied). z:\ccm_wa\shared01-1\shared01\shared01.doc (Access is denied.) Recommendation: Make sure the object you are trying to update is in a writable state. --- End Error Reporting --- Completed Task 96: New Task for XXX. Created Task 97: New Task for XXX --- Begin Error Reporting --- CRCCM0056: The object's source attribute cannot be updated. Added 'release' attribute with value '1.0' to object shared01.doc-3:binary:1 Associated object shared01.doc-3:binary:1 with task 97. Cannot create file in project shared01 for object shared01.doc (Permission denied). z:\ccm_wa\shared01-1\shared01\shared01.doc (Access is denied.) Recommendation: Make sure the object you are trying to update is in a writable state. --- End Error Reporting --- ####
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Error checking out object in a shared project using a mapped network disk
Problem conclusion
Fixed in Rational Synergy 7.2.0.3.
Temporary fix
Comments
APAR Information
APAR number
PM68611
Reported component name
TLOGIC SYNERGY
Reported component ID
5724V66SN
Reported release
720
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-07-11
Closed date
2012-09-24
Last modified date
2012-09-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC SYNERGY
Fixed component ID
5724V66SN
Applicable component levels
R720 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.2","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
22 December 2020