IBM Support

PM68297: OMPE SC78-004 ABEND #UNKNOWN#L SNAPDATA OFFSET 0000

A fix is available

Subscribe

You can track all active APARs for this component.

 

APAR status

  • Closed as program error.

Error description

  • Customer's got the following error situation:
    
    . . .
    15.37.25 STC06202  OMV006I  SESSION ESTABLISHED FOR KP4D2C
    /TDP20162
    15.37.25 STC06202  KO2X0451I SUBSCRIBING COMMON SERVICES
    15.37.28 STC06202  KO2X0453I UNSUBSCRIBING COMMON SERVICES
    15.37.28 STC06202  KO2X0451I SUBSCRIBING COMMON SERVICES
    17.29.24 STC06202  IEA794I SVC DUMP HAS CAPTURED:  783
       783             DUMPID=002 REQUESTED BY JOB (OMIIO2  )
       783             DUMP TITLE=OMEGAMON II FOR DB2:
    COMPID=5655OPE00, JOB=OMIIO2  ,
       783                         LMOD=#UNKNOWN#L, CSECT=SNAPDATA,
    OFFSET=  0000
    17.29.24 STC06202  OMEGAMON:  OB0933 OMEGAMON resource cleanup
    initiated for abend SC78  RC=00000004
    17.29.24 STC06202  OMEGAMON:  OB0935 OMEGAMON resource cleanup
    complete
    . . .
    
    and then some 0C4-004 ABENDs in KO2OINTB program. At that OmPE
    continued monitoring
    

Local fix

  • N/A
    

Problem summary

  • ****************************************************************
    * USERS AFFECTED: OMEGAMON XE for DB2 PE/DB2PM                 *
    *                 users of component:                          *
    *                 -   PE Server subtask                        *
    ****************************************************************
    * PROBLEM DESCRIPTION: 1. The OMEGAMON STC address space       *
    *                      continuously allocates subpool 0 key 8  *
    *                      storage while the PE Client is set up   *
    *                      to automatically refresh the Data       *
    *                      Server KPIs in the System Overview      *
    *                      window. Once the storage is exhausted   *
    *                      the OMEGAMON STC abends with system     *
    *                      code SC78-004 or other system           *
    *                      completion codes related to the         *
    *                      Virtual Storage Manager component.      *
    *                      2. When the PE Client is used to        *
    *                      monitor members of a data sharing group *
    *                      and the Statistics Details window for   *
    *                      Buffer Management is displayed in group *
    *                      scope, data show up for the first       *
    *                      listed member while the columns for     *
    *                      all other listed members contain N/P.   *
    *                                                              *
    ****************************************************************
    * RECOMMENDATION: Apply this PTF                               *
    *                                                              *
    ****************************************************************
    PROBLEM SUMMARY:
    1. The PE Client is set up to automatically refresh the Data
    Server KPIs in the System Overview window. On PE Server subtask
    side the usage of memory in subpool 0 key 8 continuously
    increases and finally causes various abends as soon as storage
    is exhausted.
    2. The performance data returned from DB2 as response to an
    IFI READS request with group scope are scanned for IFCID 2
    data. The first found IFCID is processed and consecutive IFCIDs
    are then skipped.
    
    PROBLEM CONCLUSION:
    1. The code has been corrected and the PE Server subtask trace
    has been extended to report storage allocations if the PE
    Server subtask trace level 64 is set.
    2. All provided IFCID 2 data from all contributing members of
    the data sharing group are processed for display in the PE
    Client Statistics Details window when group scope is selected.
    

Problem conclusion

  • 1. The code has been corrected and the PE Server subtask trace
    has been extended to report storage allocations if the PE
    Server subtask trace level 64 is set.
    2. All provided IFCID 2 data from all contributing members of
    the data sharing group are processed for display in the PE
    Client Statistics Details window when group scope is selected.
    
    KEYWORDS :
    ABEND SC78-004 PE CLIENT STATISTICS DETAILS FIELD N/P
    S878
    

Temporary fix

Comments

APAR Information

  • APAR number

    PM68297

  • Reported component name

    OM XE DB2PE/PM

  • Reported component ID

    5655OPE00

  • Reported release

    510

  • Status

    CLOSED PER

  • PE

    NoPE

  • HIPER

    NoHIPER

  • Special Attention

    NoSpecatt

  • Submitted date

    2012-07-06

  • Closed date

    2012-08-09

  • Last modified date

    2012-09-05

  • APAR is sysrouted FROM one or more of the following:

  • APAR is sysrouted TO one or more of the following:

    UK80952 UK80953

Modules/Macros

  • DGO@CRDP DGO@DB   DGO@TBL  DGOVBMG  DGOVCRDB
    DGOVDSS  DGOVEE01 DGOVHM00 DGOVMB   DGOVMSTR DGOVSADK DGOVSCNT
    DGOVSCON DGOVSDTS DGOVSERI DGOVSLOC DGOVSORT DGOVTCPD DGOVTCPL
    DGOVTCPS DGOVTCPT DGOVTSEX DGOVUSS0 DGOZCRDC DGOZCRDP DGOZCRDW
    DGOZDB   DGOZMB   DGOZPRSE DGOZTBL  FPEMEXA0 FPEVDB2F FPEVDB2I
    FPEVDB24 FPEVDB27 FPEVMST1 FPEVMST2 FPEVM000 FPEVRDS1 FPEVRDS2
    FPEVSAD3 FPEVXCMM FPEVXLLM FPEVZMAI FPEZCRD
    

Fix information

  • Fixed component name

    OM XE DB2PE/PM

  • Fixed component ID

    5655OPE00

Applicable component levels

  • R510 PSY UK80952

       UP12/08/10 P F208

  • R511 PSY UK80953

       UP12/08/10 P F208

Fix is available

  • Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.

[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSAV2B","label":"IBM Db2 Buffer Pool Analyzer for z\/OS"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.1.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}},{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCT4H5","label":"IBM Tivoli OMEGAMON XE for Db2 PE \/ PM \/ BPA"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"5.1.0","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]

Document Information

Modified date:
05 September 2012