APAR status
Closed as program error.
Error description
Sending a report to iPad fails with 'The Mobile service has caught an exception: com.cognos.mobile.common.CMException: (code 1111)'. Differen IO exceptions are logged as the cause in mob.log. Once in many attempts a report was sent to iPad successfully.
Local fix
To avoid the problem the user account membership must be limited to 10-15 Groups/Roles.
Problem summary
**************************************************************** * USERS AFFECTED: * * Users of IBM Cognos Mobile, which are part of a large number * * of Groups and Roles, tens or possibly hundreds of groups. * * Depending on the environment it could happen with users * * members of 30+ groups or 50+ groups. * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Mobile 10.2 Fix Pack P2 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM65955
Reported component name
COG8 GO MOBILE
Reported component ID
5724W20GM
Reported release
A11
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-05-31
Closed date
2013-04-02
Last modified date
2013-04-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 GO MOBILE
Fixed component ID
5724W20GM
Applicable component levels
RA20 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEN9H","label":"IBM Cognos Mobile"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
22 March 2021