A fix is available
APAR status
Closed as program error.
Error description
Environment: - Microsoft Windows / Linux - IBM Rational Asset Manager 7.5.1.1. Reproducible Y/N: Y Description of problem: Users cannot create or modify assets after previously abandoning a modification or submission Steps to reproduce Scenario 1: Abandoning a new asset submission 1. Open a new browser and log into RAM 2. Click on 'Submit' to create a new asset 3. Click on the 'Assets' link in the top bar (abandoning the asset (submission) 4. Search for an asset and click on it 5. Click on the 'Modify' button -- In IE 8, the asset details page is redisplayed. The status bar indicates 'Internal Error: Cannot dispatch user function'-- 6. Click on the 'Duplicate' or 'New Version' buttons -- Same behavior, same error message on the status bar -- 7. Return to asset search results 8. Click 'Submit Asset' -- Now the warning popup is shown -- 9. Click 'Continue..' in the popup -- The Submit page is displayed -- 10. Click 'Cancel' to abandon the submission -- Now it is possible to make modifications to assets -- Scenario 2: Abandoning an asset modification 1. Open a new browser and log into RAM 3. Click on the 'Assets' link in the top bar 4. Search for an asset and click on it 5. Click on the 'Modify' button 6. Click on the 'Assets' link in the top bar (abandoning the asset (modification) 7. Follow the same steps in scenario 1 starting at step 4 Workaround Go back to the asset search page as shown in the above step 7
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** reference: Jazz work item 68007 --? https://jazz.net/jazz02/resource/itemName/com.ibm.team.worki tem.WorkItem/68007
Problem conclusion
This fix has been successfully ported from 7.5.1.2 to 7.5.1.1 testfix1f. Peter Walker
Temporary fix
Comments
APAR Information
APAR number
PM65184
Reported component name
RATL ASSET MGR
Reported component ID
5724R4200
Reported release
751
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-05-22
Closed date
2013-04-02
Last modified date
2013-04-02
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATL ASSET MGR
Fixed component ID
5724R4200
Applicable component levels
R751 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSUS84","label":"Rational Asset Manager"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.1","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
28 October 2021