Fixes are available
Rational Synergy Fix Pack 6 (7.1.0.6) for 7.1
Rational Synergy Fix Pack 3 (7.2.0.3) for 7.2
Rational Synergy Fix Pack 6 (7.2.0.6) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.6
Rational Synergy Interim Fix 2 for 7.2.0.6
Rational Synergy Fix Pack 7 (7.2.0.7) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.7
Rational Synergy Interim Fix 2 for 7.2.0.7
Rational Synergy Interim Fix 3 for 7.2.0.7
APAR status
Closed as program error.
Error description
Users reporting I/O errors in Syenrgy client when completing a task. The following errors are written to the ccm_client.log: 05/02 11:36:23 java.lang.IllegalThreadStateException: process has not exited 05/02 11:36:23 at com.telelogic.cm.vm_util.VMFile.runCommand(VMFile.java:115) 05/02 11:36:23 at com.telelogic.cm.vm_util.VMFile.setWritableByOwnerOnly(VMFile.ja va:132) 05/02 11:36:23 at com.telelogic.cm.vm_util.VMFile.setFilePermission(VMFile.java:17 0) 05/02 11:36:23 at com.telelogic.cm.cvm.DetectConflictCVMCommand.checkForConflicts( DetectConflictCVMCommand.java:589) 05/02 11:36:23 at com.telelogic.cm.cvm.DetectConflictCVMCommand.syncViewMember(Det ectConflictCVMCommand.java:625) 05/02 11:36:23 at com.telelogic.cm.cvm.DetectConflictCVMCommand.syncViewMember(Det ectConflictCVMCommand.java:634) 05/02 11:36:23 at com.telelogic.cm.cvm.DetectConflictCVMCommand.run(DetectConflict CVMCommand.java:710) 05/02 11:36:23 at com.telelogic.cm.cvm.CVMServicesImpl.runSynchronousCVMCommand(CV MServicesImpl.java:51) 05/02 11:36:23 at sun.reflect.GeneratedMethodAccessor87.invoke(Unknown Source) 05/02 11:36:23 at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethod AccessorImpl.java:37) 05/02 11:36:23 at java.lang.reflect.Method.invoke(Method.java:599) 05/02 11:36:23 at com.telelogic.cm.service.ServiceContainer.call(ServiceContainer. java:706) 05/02 11:36:23 at com.telelogic.cm.service.ServiceContainer.dispatch(ServiceContai ner.java:431) 05/02 11:36:23 at com.telelogic.cm.service.ServiceContainer.dispatch(ServiceContai ner.java:478) 05/02 11:36:23 at com.telelogic.cm.service.ConnectionManager$RemoteExecutorLogger. callService(ConnectionManager.java:400) 05/02 11:36:23 at com.telelogic.cm.service.ConnectionBasedCallHandler$RequestExecu tor.run(ConnectionBasedCallHandler.java:143) 05/02 11:36:23 at com.telelogic.cm.util.concurrent.SharedThreadPoolExecutor$Shared ThreadPoolTaskWrapper.run(SharedThreadPoolExecutor.java:272) 05/02 11:36:23 at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoo lExecutor.java:896) 05/02 11:36:23 at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExe cutor.java:918) 05/02 11:36:23 at java.lang.Thread.run(Thread.java:735) The project work area appears to get corrupted after the error.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** I/O error upon completing task
Problem conclusion
Fixed in Rational Synergy 7.1.0.6 and planned for 7.2.0.3
Temporary fix
Comments
APAR Information
APAR number
PM64397
Reported component name
TLOGIC SYNERGY
Reported component ID
5724V66SN
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-05-10
Closed date
2012-06-14
Last modified date
2012-06-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC SYNERGY
Fixed component ID
5724V66SN
Applicable component levels
R710 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSC6Q5","label":"Rational Synergy"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
14 June 2012