APAR status
Closed as program error.
Error description
The customer is running the TM1 9.5.2 FP1 Server for Windows x64 (Build Number 9.5.20100.18046).??????After a dimension update the TM1 Server updated the cube dependencies and crashed. Since then the customer is suffering multiple TM1 server crashes every day.??????The customer is using TM1 as a datasource for their Cognos BO 10.1.1 reports. After the dimension update one of these BI reports is running for some time before logging the error message in the cogserver.log logfile:????XQE-CON-0007 XQE error encountered: XMD-ERR-0001 Query execution failed. ??The data provider returned an error message: XQE-EXE-0004 QFWBridge has returned an error: TM1-ERR-0061 The MDX query submitted to TM1 server failed during execution. The TM1 error code is 85. The TM1 error message is "SystemServerConnectionInvalid". ????After the error message has been logged in the cogserver.log logfile the Windows Task Manager no longer displays the TM1 server process.??
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Please upgrade to IBM Cognos TM1 10.1.1 or IBM Cognos TM1 * * 9.5.2 FP3 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM61378
Reported component name
TM1 SERVER
Reported component ID
5724W49SE
Reported release
952
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-03-28
Closed date
2012-09-12
Last modified date
2012-12-14
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TM1 SERVER
Fixed component ID
5724W49SE
Applicable component levels
RA11 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SS9RXT","label":"Cognos TM1"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.5.2","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
21 September 2021