Fixes are available
Rational ClearQuest Fix Pack 10 (8.0.0.10) for 8.0
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
When PERL action_initialization hook for a record type with certain double-byte names has syntax errors, IBM Rational ClearQuest Designer fails to show the syntax errors in validating the schema. It returns the following error instead: ERROR : CRMCU0027E An error was detected retrieving information from the ClearQuest database. There is a reference to an object that does not exist: Object Type: Hook Object: This error was detected at: ClearQuest Core:adscriptdef.cpp:149 It should return an error like below: Error : CRMMD1093E EntityDef '?record type?: Validation failure from the HookDef language processor: EntityDef '?record type?, ActionDef 'Submit', HookDef of type 'ACTION_INITIALIZATION': syntax error at (eval 5) line 8, near '# $actionname as string scalar This problem happens with a record type which has some double-type characters in its name (Chinese or Japanese). It occurs with Chinese or Japanese OS or English OS with Chinese or Japanese code page. It happens in both Eclipse-based Designer and Windows Designer of ClearQuest version 7.1.2 or 8.0.0.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** If a ClearQuest schema has a record type name with certain double-byte characters, it fails during validation with an "Object that does not exist" error.
Problem conclusion
A fix is available in ClearQuest 8.0.0.10. ClearQuest schema validations are now successful for record type names with any valid double-byte character.
Temporary fix
Comments
APAR Information
APAR number
PM59049
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
712
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-02-26
Closed date
2014-03-25
Last modified date
2014-03-25
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R712 PSN
UP
Document Information
Modified date:
25 March 2014