Fixes are available
Rational ClearQuest Fix Pack (7.1.2.6) for version 7.1.2
Rational ClearQuest Fix Pack (8.0.0.2) for version 8.0
Rational ClearQuest Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearQuest Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
CQ Web may experience stability issues, reporting out-of-memory when OSLC integration is enabled If you have OSLC integration (CQ to / from RTC) enabled you may experience CQ Web stability issue that may start with out-of-memory errors; this is a known defect with RTC 3.0, CQ 7.1.2.x and 8.0 ? 8.0.0.1. The issue is due to the way OSLC is currently designed. When a CQ linked record is being modified from RTC, and the said record has a lot of reference fields, OSLC will generate a very complex query that will cause fetching a huge amount of data into memory.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** CQ Web may experience stability issues, reporting out-of-memory when OSLC integration is enabled.
Problem conclusion
A fix is available in ClearQuest 7.1.2.6 and 8.0.0.2.
Temporary fix
Comments
APAR Information
APAR number
PM55346
Reported component name
CLEARQUEST UNIX
Reported component ID
5724G3601
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2012-01-04
Closed date
2012-04-05
Last modified date
2012-04-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST UNIX
Fixed component ID
5724G3601
Applicable component levels
R710 PSN
UP
Document Information
Modified date:
05 April 2012