Fixes are available
Rational ClearCase Fix Pack (7.1.2.6) for version 7.1.2
Rational ClearCase Fix Pack (8.0.0.2) for version 8.0
Rational ClearCase Fix Pack (7.1.1.9) for version 7.1.1
Rational ClearCase Fix Pack 07 (8.0.0.7) for 8.0
Rational ClearCase Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearCase Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearCase Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearCase Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearCase Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearCase Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearCase Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearCase Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearCase Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearCase Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearCase Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearCase Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearCase Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearCase Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearCase Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearCase Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
After you upgrade IBM Rational ClearCase using IBM Installation Manager, you may have severe performance issues. You may also receive the following error when trying to perform ClearCase operations: C:\Users\user1?cleartool desc vob:\Sample-Doc cleartool: Warning: Can not update license cache 'C:\Program Files x86) \IBM\RationalSDLC\ClearCase\var\cache\ClearCase_check\user1'. Please check ownership or permission. versioned object base '\Sample-Doc' It has been determined that this is caused by the Everyone group being removed from the ?installation directory?\ClearCase\var\cache directory Prior to the upgrade, the access control list will show the following: C:\Program Files (x86)\IBM\RationalSDLC\ClearCase\var?cacls cache C:\Program Files (x86)\IBM\RationalSDLC\ClearCase\var\cache Everyone:F Everyone:(OI)(CI)(IO)F DOMAIN\clearcase:(ID)F DOMAIN\clearcase:(OI)(CI)(IO)(ID)F NT SERVICE\TrustedInstaller:(ID)F NT SERVICE\TrustedInstaller:(CI)(IO)(ID)F NT AUTHORITY\SYSTEM:(ID)F NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(ID)F BUILTIN\Administrators:(ID)F BUILTIN\Administrators:(OI)(CI)(IO)(ID)F BUILTIN\Users:(ID)R BUILTIN\Users:(OI)(CI)(IO)(ID)(special access:) GENERIC_READ GENERIC_EXECUTE CREATOR OWNER:(OI)(CI)(IO)(ID)F After the upgrade, the access control list shows: C:\Program Files (x86)\IBM\RationalSDLC\ClearCase\var?cacls cache C:\Program Files (x86)\IBM\RationalSDLC\ClearCase\var\cache DOMAIN\clearcase:(ID)F DOMAIN\clearcase:(OI)(CI)(IO)(ID)F NT SERVICE\TrustedInstaller:(ID)F NT SERVICE\TrustedInstaller:(CI)(IO)(ID)F NT AUTHORITY\SYSTEM:(ID)F NT AUTHORITY\SYSTEM:(OI)(CI)(IO)(ID)F BUILTIN\Administrators:(ID)F BUILTIN\Administrators:(OI)(CI)(IO)(ID)F BUILTIN\Users:(ID)R BUILTIN\Users:(OI)(CI)(IO)(ID)(special access:) GENERIC_READ GENERIC_EXECUTE CREATOR OWNER:(OI)(CI)(IO)(ID)F WORKAROUND: Once you add the everyone group back to the access control list with the correct permission, the issue is resolved.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** On ClearCase 8.0.0.5 installs, the cache folder was not being added the everyone group, causing performance impact and erros on the Albd service.
Problem conclusion
Implemented a function to setup correctly the folders and their permissions on ClearCase installs.
Temporary fix
Comments
APAR Information
APAR number
PM50668
Reported component name
CLEARCASE WIN
Reported component ID
5724G2900
Reported release
711
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-10-21
Closed date
2013-07-04
Last modified date
2013-07-04
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARCASE WIN
Fixed component ID
5724G2900
Applicable component levels
R711 PSN
UP
Document Information
Modified date:
04 July 2013