APAR status
Closed as program error.
Error description
Using the Apple Store iPad Cognos Mobile App, client is logging into Cognos Connection and viewing their My Folders / Recent Reports.??When attempting to save the report to the iPad, the output is not retained.????Workaround: To use iTunes software in order to upload the report outputs to the mobile device.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Fixed in IBM Cognos Mobile iPad app release 10.1.1.1 * * * * The behavior for disconnect content is the following: * * * * - reports (active reports, or otherwise) that are viewed on * * the iPad native client are implicitly "available locally" on * * the iPad. The content is encrypted, based on the users * * Cognos credentials. There is no explicit "make local" * * option. All the local content is available in the "Reports * * on My iPad" tab" * * - reports have a fixed "lease" time (which can be changed * * through an advanced property on the Cognos server). Local * * content can still be viewed when disconnected from Cognos, * * for a period of time up to the lease duration. After that, * * the user must reconnect to the Cognos server and * * re-authenticate to refresh the lease, before being able to * * access the local content again. * * - explicitly logging out from Cognos, also clears the * * credentials/the lease. (The user shouldn't click the logout * * button, if they want to keep their "credentials logged in" * * for local content access.) * * * * * * - there is an issue in the RP1 release of the iPad client * * (that has been addressed in the RP1-FP1 release) that the * * lease information wasn't persisted over restarts of the * * Cognos mobile process on the iPad. (so if the app was closed * * and the Cognos process was terminated - e.g. because other * * apps forced it out of memory, or the ipad was rebooted), * * then the lease information was lost and the local content * * could not be accessed (even if the lease period hadn't * * expired, or the user hadn't explicitly logged out of * * Cognos). This has been fixed in the RP1-FP1 IBM Cognos * * Mobile iPad app. * * * * - content added through iTunes, since it isn't coming from * * the Cognos server, isn't secured in a similar manner (a it's * * already "outside the Cognos secured zone" ). * ****************************************************************
Problem conclusion
Code Fix (in 10.1.1.1 IBM Cognos Mobile iPad app).
Temporary fix
Comments
APAR Information
APAR number
PM49950
Reported component name
COG8 GO MOBILE
Reported component ID
5724W20GM
Reported release
A11
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-10-12
Closed date
2011-11-21
Last modified date
2011-11-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 GO MOBILE
Fixed component ID
5724W20GM
Applicable component levels
RA11 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSEN9H","label":"IBM Cognos Mobile"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"10.1.1","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
22 March 2021