Fixes are available
Rational Synergy Fix Pack 5 (7.1.0.5) for 7.1
Rational Synergy Fix Pack 2 (7.2.0.2) for 7.2
Rational Synergy Fix Pack 6 (7.2.0.6) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.6
Rational Synergy Interim Fix 2 for 7.2.0.6
Rational Synergy Fix Pack 7 (7.2.0.7) for 7.2
Rational Synergy Interim Fix 1 for 7.2.0.7
Rational Synergy Interim Fix 2 for 7.2.0.7
Rational Synergy Interim Fix 3 for 7.2.0.7
APAR status
Closed as program error.
Error description
Description: During sync and delete operations, the hiding of ccmwaid.inf files might hang when Windows OS locks up the attr.exe process, causing it to never return. Customer experienced hanging client when syncing and deleting project hierarchies. This was traced to the external process attrib.exe hanging when trying to hide our configuration file ccmwaid.inf. After killing the hung attrib.exe process, the sync or delete completed. Restart ccm_server is the workaround.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Java client sometimes hangs during sync and delete operations
Problem conclusion
Fixed in Synergy 7.1.0.5
Temporary fix
Comments
APAR Information
APAR number
PM49847
Reported component name
TLOGIC SYNERGY
Reported component ID
5724V66SN
Reported release
710
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-10-11
Closed date
2011-12-15
Last modified date
2011-12-15
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC SYNERGY
Fixed component ID
5724V66SN
Applicable component levels
R710 PSN
UP
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Document Information
Modified date:
15 December 2011