Fixes are available
Rational ClearQuest Fix Pack (7.1.2.5) for version 7.1.2
Rational ClearQuest Fix Pack (8.0.0.1) for version 8.0
Rational ClearQuest Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearQuest Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearQuest Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearQuest Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearQuest Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearQuest Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearQuest Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearQuest Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearQuest Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearQuest Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearQuest Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearQuest Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearQuest Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearQuest Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearQuest Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearQuest Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearQuest Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
Environment: - Operating System: Windows 2003 - Product name: ClearQuest - Product Version: 7.1.2.4 Description of problem: An error occurs and the textbox disappears when the behavior of a textbox form element changes (say from OPTIONAL to READONLY as part of a hook) and if the textbox has 'Auto Horz Scroll' enabled. The error message differs between browsers: Firefox: An error occurred: _290.textbox is undefined IE: An error occurred: 'textbox.style' is null or not an object Steps to reproduce: - Use SAMPL database - Check out Schema - Set the 'Auto Horz Scroll' property of the 'Description' field to checked. - Add a Value Changed hook to any field (such as Project). This hook would use SetFieldRequirednessForCurrentAction to set the behavior for the 'Description' field to READONLY. - Add 'Severity' as web-dependent field of 'Project' - Check in the Schema, upgrade database - Log in to CQ Web, submit a new Defect - Change the value 'Project' -? The error occurs and the 'Description' field is now gone. This also happens if the field behavior is not changed to READONLY but to MANDATORY - in that case submitting the record is impossible because the field cannot be filled with a value (since it's invisible) Workaround: Disable 'Auto Horz Scroll' for any textbox form element.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** In the ClearQuest web client an error was occurring when modifying a record containing a multiline field if the field is set to "Auto Horz Scroll" and a hook is executed to set the field as READ_ONLY.
Problem conclusion
A fix is available in ClearQuest 7.1.2.5 and 8.0.0.1
Temporary fix
Comments
APAR Information
APAR number
PM49811
Reported component name
CLEARQUEST WIN
Reported component ID
5724G3600
Reported release
712
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-10-11
Closed date
2011-12-16
Last modified date
2011-12-16
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARQUEST WIN
Fixed component ID
5724G3600
Applicable component levels
R712 PSN
UP
Document Information
Modified date:
16 December 2011