APAR status
Closed as program error.
Error description
In Cognos 10.1.1 if there is already an email address associated with a user account and there is no email address specified under My Preferences->Personal, under "Alerts", the user sees a red x in the portal when trying to set up an alert for a report. In 8.4.1 this was not an issue and worked fine.????Page 328 of the Admin and sec guide states: ?? ??"Use to specify an email address for alerts. ??When the delivery service processes the alert ??list, it uses the email address specified in the ??Email box to send alerts to the user. If there ??is no email address specified, the email ??address specified in the Primary logon ??section is used."????Based on this documentation, not specifying an email address under "Alerts" in my preferences should still be ok if there is an email address associated with the account. This is also contrary to the behaviour seen in 8.4.1 where this is not an issue.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos 10 Business Intelligence 10.1.1 Fix * * Pack 1 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM49112
Reported component name
COG8 BI COG CON
Reported component ID
5724W12CC
Reported release
A11
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-09-30
Closed date
2012-07-24
Last modified date
2012-07-24
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 BI COG CON
Fixed component ID
5724W12CC
Applicable component levels
RA11 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"A11","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
24 July 2012