Fixes are available
Rational ClearCase Fix Pack (7.1.2.6) for version 7.1.2
Rational ClearCase Fix Pack (8.0.0.2) for version 8.0
Rational ClearCase Fix Pack (7.1.1.9) for version 7.1.1
Rational ClearCase Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearCase Fix Pack 11 (8.0.0.11) for 8.0
Rational ClearCase Fix Pack 12 (8.0.0.12) for 8.0
Rational ClearCase Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearCase Fix Pack 13 (8.0.0.13) for 8.0
Rational ClearCase Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearCase Fix Pack 14 (8.0.0.14) for 8.0
Rational ClearCase Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearCase Fix Pack 15 (8.0.0.15) for 8.0
Rational ClearCase Fix Pack 19 (7.1.2.19) for 7.1.2
Rational ClearCase Fix Pack 16 (8.0.0.16) for 8.0
Rational ClearCase Fix Pack 17 (8.0.0.17) for 8.0
Rational ClearCase Fix Pack 18 (8.0.0.18) for 8.0
Rational ClearCase Fix Pack 19 (8.0.0.19) for 8.0
Rational ClearCase Fix Pack 20 (8.0.0.20) for 8.0
Rational ClearCase Fix Pack 21 (8.0.0.21) for 8.0
APAR status
Closed as program error.
Error description
IBM Rational ClearCase Explorer will crash when creating a new IBM Rational ClearQuest integrated UCM activity, if another application has been toggled to while the activity creation dialog is still open. This has been observed to occur in ClearCase 7.1.1.4 or higher, but may also potentially impact earlier versions. Steps to reproduce the issue: 1) Integrate a ClearCase UCM project with ClearQuest (using default UCM schema). 2) Open ClearCase Explorer. 3) Right-click an existing element and select Check Out. 4) In the Check Out dialog, select New?Defect underneath the Activity field. 5) Populate all required fields in the 'Submit Defect' dialog. Do not click OK. 6) Toggle to any open application or open a new one. 7) Toggle back to the open 'Submit Defect' dialog and click OK. The application will crash. WORKAROUND: - Avoid toggling to another application until activity creation has completed.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** IBM Rational ClearCase Explorer may crash when creating a new IBM Rational ClearQuest integrated UCM activity (if another application has been toggled to while the activity creation dialog is still open).
Problem conclusion
A fix is available in ClearCase versions 7.1.1.9, 7.1.2.6 and 8.0.0.2
Temporary fix
Comments
APAR Information
APAR number
PM46650
Reported component name
CC&CC MSITE WIN
Reported component ID
5724G3300
Reported release
712
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-08-29
Closed date
2012-04-05
Last modified date
2012-04-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CC&CC MSITE WIN
Fixed component ID
5724G3300
Applicable component levels
R712 PSN
UP
Document Information
Modified date:
05 April 2012