A fix is available
APAR status
Closed as program error.
Error description
Missing help on IBM Tivoli Monitor Enterprise Portal ( TEP ) DB2 attribute in the situation editor. I could recreate the problem. In the situation editor, if the user clicks on an existing situation they will get the Formula editor tab. Under the formula will be instructions on how to use the formula editor. This is in the same frame where the "No user assistance" message is seen. If the user then clicks on an attribute column header or in the value columns then the 'No user assistance' message is seen when they should be seeing a description of the aattribute. Clients may also experience back leveled help screens. If the V410 TEP application support was installed and the TEP was upgraded in place, the V410 help files were not deleted and will be used by the TEP at its current level.
Local fix
Workaround: move the cursor(do not click) on the attribute to get flyover help Unzip IBM\ITM\HELPSVR\eclipse\plugins\com.ibm.kdp.doc\doc.zip to a directory outside the directory structure of the installed TEP. You can then use a browser to review the different .HTM files for each situation
Problem summary
**************************************************************** * USERS AFFECTED: OMEGAMON XE for DB2 PE/DB2PM * * users of component: * * - Tivoli Enterprise Monitoring Agent * **************************************************************** * PROBLEM DESCRIPTION: Missing help on XE DB2 attributes in * * the TEP Situation Editor * * * **************************************************************** * RECOMMENDATION: Apply this PTF * * * **************************************************************** PROBLEM SUMMARY: The XE DB2 attributes help htm files were not packaged PROBLEM CONCLUSION: Packaged the XE DB2 attributes help htm files
Problem conclusion
Packaged the XE DB2 attributes help htm files KEYWORDS : XE DB2 ATTRIBUTES HELP HTM FILES TEP
Temporary fix
Comments
APAR Information
APAR number
PM45349
Reported component name
OM XE DB2PE/PM
Reported component ID
5655OPE00
Reported release
510
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-08-09
Closed date
2011-11-14
Last modified date
2011-12-06
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
UK73827
Modules/Macros
KD5ATR KD5BAR KD5CAT KD5DOC KD5MAP
Fix information
Fixed component name
OM XE DB2PE/PM
Fixed component ID
5655OPE00
Applicable component levels
R510 PSY UK73827
UP11/11/16 P F111
Fix is available
Select the PTF appropriate for your component level. You will be required to sign in. Distribution on physical media is not available in all countries.
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Document Information
Modified date:
27 October 2021