A fix is available
APAR status
Closed as program error.
Error description
At the end of the installation of Rhapsody 7.6, you may receive a series of error windows related to the registering of reporterplus dll files along with other dlls.. When user tried to bring up Rhapsody 7.6, user got an error that it failed to start. (Errors attached) The solution is to install Visual Studio 2008 SP1 redistributables prior to installing Rhapsody. The Rhapsody installation will install the Visual Studio 2008 SP1 redistributables if the install script does not find it. However, this is prone to errors if the registry is not 'clean'. Rhapsody should find a way to resolve this and not have the user go through an installation that will fail.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Problems installing ? running Rhapsody 7.6 on Window 7 64 bit
Problem conclusion
Fixed in version 7.6.0.1.
Temporary fix
Comments
APAR Information
APAR number
PM42707
Reported component name
TLOGIC RHAPSODY
Reported component ID
5724V74RP
Reported release
753
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-06-29
Closed date
2011-10-21
Last modified date
2011-10-21
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC RHAPSODY
Fixed component ID
5724V74RP
Applicable component levels
R753 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS7P9W","label":"Rational Rhapsody"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.5.3","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
27 October 2021