A fix is available
APAR status
Closed as program error.
Error description
We have a problem with a client when outputting DOORS documents into RPE (pdf). The problem appears when outputting a document that is heavy in embedded graphics, although these graphics are what would normally be considered small (around 1/2 an A4 page each). When outputting to PDF, RPE looks as though it 'hangs' for hours when left to run. Client can export the module when exporting only to Word output but the issue is there when we have PDF output included in the specification. Client could export the same problem module to PDF using RPE after removing some graphics in the module. At support we were unable to reproduce this behavior even when all the outputs are included during the document generation. We have used the module 'System' and the templates sent by the client. We could complete the extraction in 4 minutes flat. Couple of more observations made: - The problem is with the graphics intense modules. - When RPE hangs during the processing (with processor running at 70-90%), no output is generated (logs attached) - The issue is reproducible on all the machines (tried on 3 machines with available RAM 1GB, 2GB and 4GB) Client was earlier running DOORS 9.2 and RPE 1.1.1.1 and as per supports recommendations they have upgraded to DOORS 9.3 and RPE 1.1.1.2. But the issue persists.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** RPE performance decreases when the PDF output embeds graphics.
Problem conclusion
The performance was improved when the PDF output needs to embed graphics.
Temporary fix
Comments
APAR Information
APAR number
PM38604
Reported component name
TLOGIC PUBL ENG
Reported component ID
5724V98PE
Reported release
111
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-05-06
Closed date
2012-05-03
Last modified date
2012-05-03
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC PUBL ENG
Fixed component ID
5724V98PE
Applicable component levels
R111 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SS6RHZ","label":"Rational Publishing Engine"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"1.1.1","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
27 October 2021