A fix is available
APAR status
Closed as program error.
Error description
Description: Using configuration (DOORS, RDS-corporate mode and ADS in SSL mode), unable to use 'Password Reconfirmation' feature available in DOORS Database properties. The issue occurs while DOORS is configured to use RDS in SSL mode. This issue occurs intermittently while DOORS, RDS and ADS are in SSL mode. The problem occurs on all Clients machine. Steps to reproduce: - RDS 5.1 installed with Corporate Mode with SSL - RDA 5.1.0.2 installed and configured with creating a partition using secure ADS port - Installed DOORS Client/Server 9.2.0.5 with SSL - Configured DOORS to use RDS - Configured DOORS Database Properties to enable 'Password Reconfirmation' for 5mins After leaving DOORS session idle for 5mins, DOORS asks to re-enter username and password. Even after entering correct username and password, DOORS returns with error message 'Incorrect username or password entered.' This happens to all their clients. Furthermore, the user account is not locked out even trying multiple (~10 times) unsuccessful attempts. The user profile in ADS is set to have user account locked out after 3 unsuccessful attempts but it does not take affect in password reconfirmation. User has to select Exit to exit out of DOORS Client session and launch DOORS Client again and supply the same username and password allows users to log into DOORS successfully.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Defect was occurring because "password expiry" check" was not done in RDS mode
Problem conclusion
Check for "password expiry" in RDS mode is done and hence Reconfirmation Dialog is displayed
Temporary fix
Comments
APAR Information
APAR number
PM30923
Reported component name
TLOGIC DOORS
Reported component ID
5724V61DR
Reported release
920
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2011-01-20
Closed date
2011-09-28
Last modified date
2011-09-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC DOORS
Fixed component ID
5724V61DR
Applicable component levels
R920 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSYQBZ","label":"Rational DOORS"},"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.2","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
27 October 2021