Fixes are available
Rational ClearCase Fix Pack (7.1.2.4) for version 7.1.2
Rational ClearCase Fix Pack (7.1.1.7) for version 7.1.1
Rational ClearCase Fix Pack 14 (7.1.2.14) for 7.1.2
Rational ClearCase Fix Pack 15 (7.1.2.15) for 7.1.2
Rational ClearCase Fix Pack 16 (7.1.2.16) for 7.1.2
Rational ClearCase Fix Pack 17 (7.1.2.17) for 7.1.2
Rational ClearCase Fix Pack 18 (7.1.2.18) for 7.1.2
Rational ClearCase Fix Pack 19 (7.1.2.19) for 7.1.2
APAR status
Closed as program error.
Error description
When you toggle custom tool shortcuts in IBM Rational ClearCase Explorer on Microsoft Windows Vista or later, ClearCase Explorer crashes. Workaround: None
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** ClearCase Explorer crashes on Windows Vista and later when you toggle custom tool shortcuts
Problem conclusion
A fix is available in ClearCase versions 7.1.1.7 and 7.1.2.4
Temporary fix
Comments
APAR Information
APAR number
PM28953
Reported component name
CLEARCASE WIN
Reported component ID
5724G2900
Reported release
711
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-12-14
Closed date
2011-09-09
Last modified date
2011-09-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
CLEARCASE WIN
Fixed component ID
5724G2900
Applicable component levels
R711 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.1.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
12 September 2011