APAR status
Closed as program error.
Error description
When installing IBM Rational License Key Administrator (LKAD), if the current locale for Microsoft Windows is non-English and that language is unselected during install, IBM Installation Manager (IM) will fail with a Java error and the install will not complete. Steps to Reproduce: 1) Set the Windows operating system (OS) locale to non-English (for example: German) 2) Start the LKAD install and de-select the current language. 3) Continue the install and it will fail. WORKAROUND: Keep the current non-English locale language selected during the LKAD install.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** The problem has been traced to installer code for License Key Administrator (LKAD) .
Problem conclusion
The code in the installer has been now fixed
Temporary fix
Comments
APAR Information
APAR number
PM27939
Reported component name
RATIONAL LICENS
Reported component ID
5648LIC00
Reported release
811
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-12-01
Closed date
2011-09-12
Last modified date
2011-09-12
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
RATIONAL LICENS
Fixed component ID
5648LIC00
Applicable component levels
R811 PSN
UP
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSTMW6","label":"Rational License Key Server"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.1.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
12 September 2011