APAR status
Closed as program error.
Error description
Its mentioned in the DOORS 9.3 'Configuring ? Configuring the registry and using command-line switches for the Rational DOORS client ? Registry settings' Help section that the default path to the Rational DOORS registry entry is: HKEY_LOCAL_MACHINE\SOFTWARE\Telelogic\DOORS. However, if the Client is installed on a Windows 7 64 Bit Operating System machine, the default path to DOORS registry entry would be 'HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\DOORS'. This information needs to be updated in the DOORS 9.3 Help.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** Its mentioned in the DOORS 9.3 'Configuring ? Configuring the registry and using command-line switches for the Rational DOORS client ? Registry settings' Help section that the default path to the Rational DOORS registry entry is: HKEY_LOCAL_MACHINE\SOFTWARE\Telelogic\DOORS. However, if the Client is installed on a Windows 7 64 Bit Operating System machine, the default path to DOORS registry entry would be 'HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Telelogic\DOORS'.
Problem conclusion
The documentation has been updated to reflect the default path when installed on a Windows 7 64 bit machine
Temporary fix
Comments
APAR Information
APAR number
PM27560
Reported component name
TLOGIC DOORS
Reported component ID
5724V61DR
Reported release
930
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-11-25
Closed date
2011-03-31
Last modified date
2011-03-31
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
TLOGIC DOORS
Fixed component ID
5724V61DR
Applicable component levels
R930 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSKR2T","label":"IBM Engineering Requirements Management DOORS"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"9.3","Edition":"","Line of Business":{"code":"LOB59","label":"Sustainability Software"}}]
Document Information
Modified date:
01 May 2020