APAR status
Closed as program error.
Error description
The customer open Excel and the excel plugin GOOffice. When he drag and drop an report into an excel sheet, then the following error message occurs: 'There is an error in xml document' You can find the following german error message in the log file from gooffice: It occurs also in MS Word and PowerPoint. It does not matter which element are in the report. The behavior is also the same, when the report includes only one text item. The error message occur also when the client delete the database connection to the metric store.
Local fix
n/a
Problem summary
**************************************************************** * USERS AFFECTED: * * yes * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos 8 Business Intelligence 8.4.1 FP2 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM10149
Reported component name
COG8 GO OFFICE
Reported component ID
5724W12GO
Reported release
830
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-03-17
Closed date
2010-06-28
Last modified date
2010-06-28
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG8 GO OFFICE
Fixed component ID
5724W12GO
Applicable component levels
R841 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSEP7J","label":"Cognos Business Intelligence"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"8.3","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
11 November 2022