APAR status
Closed as program error.
Error description
Vista - windows error message when saving Powerplay PPR report as excel format from scheduler: "IBM Cognos PowerPlay has stopped working." Despite the error, an excel file has been created under specified directory. (3/26/2010 Aya Mori added) Following DCOM error has been logged in system log. Unable to start a DCOM Server: {E39F4EAA-8ADC-11D3-80B6-0010A4F38E56}. The following error message appeared while starting C:\Program Files\Cognos\cer5\bin\pwrplay.exe,1 -Embedding Error:"2"
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to 7.5 Fix Pack 1 * ****************************************************************
Problem conclusion
Code Fix
Temporary fix
Comments
APAR Information
APAR number
PM07778
Reported component name
POWPLAY CLIENT
Reported component ID
5724W68PC
Reported release
750
Status
CLOSED PER
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-02-16
Closed date
2012-05-09
Last modified date
2012-05-09
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Fixed component name
COG POWPLA CLIE
Fixed component ID
5724W43PC
Applicable component levels
R750 PSN
UP
[{"Business Unit":{"code":"BU059","label":"IBM Software w\/o TPS"},"Product":{"code":"SSQJVQ","label":"IBM Cognos PowerPlay"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"750","Edition":"","Line of Business":{"code":"LOB10","label":"Data and AI"}}]
Document Information
Modified date:
08 December 2020