APAR status
Closed as fixed if next.
Error description
BI 64bit zLinus 8.4.1 installation seems to lack JSON4J.jar from the installation which causes error below in portal when accessing permissions tab of any object. NoClassDefFoundError: Unexpected exception while executing the xml pipeline process 'render' File "json4j-zlinux64-app-7.10.07.14.0-inst" is found in installation package but in only contains file "json.jar" where as, for example, win32 package contains "JSON4J.jar". When JSON4J.jar is manually added to zLinux install in \webapps\p2pd\WEB-INF\lib folder and service restarted problem disappears.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * * All Users * **************************************************************** * PROBLEM DESCRIPTION: * * See error description. * **************************************************************** * RECOMMENDATION: * * Upgrade to IBM Cognos Business Intelligence 10.2 Refresh * * Pack 1 * ****************************************************************
Problem conclusion
Temporary fix
Comments
APAR Information
APAR number
PM07144
Reported component name
COG8 BI COG CON
Reported component ID
5724W12CC
Reported release
840
Status
CLOSED FIN
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-02-09
Closed date
2013-06-11
Last modified date
2013-06-11
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
RA21 PSN
UP
[{"Business Unit":{"code":"BU048","label":"IBM Software"},"Product":{"code":"SSCHNWN","label":"Portal v11x"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"840","Edition":"","Line of Business":{"code":"","label":""}}]
Document Information
Modified date:
11 June 2013