APAR status
Closed as Permanent restriction.
Error description
Customer is receiving a BAD_POOL_HEADER (19) STOP error (BSOD) w hen trying to build.
Local fix
Problem summary
**************************************************************** * USERS AFFECTED: * **************************************************************** * PROBLEM DESCRIPTION: * **************************************************************** * RECOMMENDATION: * **************************************************************** A panic occurred on a Windows XP system running CC 7.1.0.2, during a build. The memory management system logged errors suggesting that a memory pool structure may have been corrupted.
Problem conclusion
This problem was only seen one time, and has not been seen again for many months. The version of ClearCase in use at the time is no longer being patched. This issue will be closed at this time without resolution, however if the symptoms return at a later date the case can be reopened.
Temporary fix
Comments
APAR Information
APAR number
PM05886
Reported component name
CLEARCASE WIN
Reported component ID
5724G2900
Reported release
701
Status
CLOSED PRS
PE
NoPE
HIPER
NoHIPER
Special Attention
NoSpecatt
Submitted date
2010-01-22
Closed date
2010-10-05
Last modified date
2010-10-05
APAR is sysrouted FROM one or more of the following:
APAR is sysrouted TO one or more of the following:
Fix information
Applicable component levels
[{"Business Unit":{"code":"BU053","label":"Cloud & Data Platform"},"Product":{"code":"SSSH27","label":"Rational ClearCase"},"Component":"","ARM Category":[],"Platform":[{"code":"PF025","label":"Platform Independent"}],"Version":"7.0.1","Edition":"","Line of Business":{"code":"LOB45","label":"Automation"}}]
Document Information
Modified date:
05 October 2010